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Two Of The Most Powerful Words You Can Say

  • Sep 10, 2024
  • 2 min read

Ever been in a conversation that hits a wall?

Maybe you toss out a fresh idea at work, or you’re brainstorming with your team. 

You’re pumped.

You’re confident.

And then someone says, “Yes, but…”—and bam, energy’s gone like snow melting under the spring sun, and the conversation crashes. 

It’s not a flat-out “no,” but it sure feels like it.

That’s the problem with “Yes, but…” 

It kills momentum.

It’s like slamming a door right before you walk through it.

Instead of building, it blocks.

Now, let’s switch scenes. 

Ever seen an improv show?

No scripts, just real-time, off-the-cuff creativity.

One of the golden rules in improv is “Yes AND.”  

Here’s why it works:

“Yes” means you listen and accept what’s been thrown at you, no matter how wild it is.

“AND” means you add to it—build on it and shape it.

That’s it. 

Two simple words that keep the energy alive.

So, why should you care?

Because this isn’t just an improv thing

It’s a life thing. 

It’s a leadership thing.

Imagine someone says, “Yes AND…” instead of “Yes, but…”

Suddenly, your idea isn’t getting shut down—it’s getting built up.

You feel heard, and valued, and the conversation keeps rolling.

Next time someone throws out an idea, resist the urge to find what’s wrong with it.

Don’t reach for that “but.”

Go with “Yes AND…”

Say someone says, “We should use social media more.”

Instead of: “Yes, but we don’t have time.”

Try: “Yes AND we could start with quick posts to keep it simple.”

Or at home:

Your partner says, “Let’s plan a vacation.”

Instead of: “Yes, but we can’t afford it.”

Try: “Yes AND let’s look for budget-friendly spots.”

Or this:

A colleague remarks, “That appointment went well.”Instead of: “Yes, but we could’ve done more.”Try: “Yes AND the way you handled that nervous client really put them at ease.”

See the difference?

One opens doors. 

The other slams them shut.

Next time you’re in a conversation, say “Yes AND…” and see where it takes you.



PS. Do you struggle to set yourself apart from your competitors? Does your tone of voice lack a little personality? Either way, get in touch and I’ll help you become remarkable. Or get more communication advice that doesn't suck here.

 
 

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Mgr. Marián Chrvala

Tel.: +421 903 124 201

E-Mail.: ask@marianchrvala.com

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